Photobook Australia, part of Photobook Worldwide, is a company that
prioritizes your memories. We are present in over 100 countries, spreading the
love for preserving memories as much as we could.
Get started on your Photobook Project
Here’s a step-by-step lowdown on how to use the voucher you purchased:
Frequently Asked Questions
Download the FREE and easy-to-use Photobook Designer for your country. This is to ensure that your orders get through to the right channels and also because vouchers and promo codes are created specifically for a Photobook Designer version.
Once you’ve successfully downloaded the Photobook Designer software, install it on your computer and update to the latest version.
After the installation, you may now run the software and start with your book project by clicking on Create a New Project and select which book style you like.
If you want to design your book with ease, use one of our artistic Readybook design templates. It’s easy and fun to use. Simply download one of our artistic Readybook design templates and install them on your computer. When you start up the Photobook Designer, Open an existing project, choose a Readybook and you can start dragging and dropping pictures onto the design.
Load, Drag and Drop
Once you’re done choosing the book style, start loading the pictures you want to use for your book, drag and drop your pictures onto pages as you desire.
Add a border to your photo by checking out the Navigator to add specific colored frames and shadows or by clicking on the Frames or Masks tab under the workspace and dragging the style you want onto the photo.
On the upper part of the workspace, click on the Add Text Box tool and double click on the box to edit the text. You may use a special character (Chinese, Japanese, Korean) for the text of your book if you wish to do so, as long as the font is installed in your computer.
Order a copy or copies of your book by clicking on the Cart button at the right hand corner of the workspace.
Accomplish the form and hit create. You will be given the option to choose the cover color/material and paper upgrades, choose as desired.
You will be prompted to insert your voucher code and click Set. If you’ve chosen some upgrades or have added additional pages, you will have to choose a mode of payment for it as it might not be covered by the voucher form you purchased.
Upload & Wait to receive book
Upload your book. Your order will be processed and delivered to you within 5 to 7 days.
How to use your Voucher with Photobook
Which product does my voucher cover?
Most of our vouchers are product-specific vouchers Always make sure that you select the correct product before designing your book. The voucher will not work with a different product. (e.g. If you select a Large Landscape Imagewrap photo book and use a Large Landscape Debossed photo book voucher, the voucher code will be invalid).
For value specific vouchers, we urge you to check out our Pricing page to learn more about the cost of the book style you want to use, as well as the additional materials should you want to upgrade your book. Any additional amount above the value of the voucher will be charged according to the full price in our website.
How many pages are included in a photo book?
Most of our photo books come with 40 pages/sides (20 sheets) as standard except for the Extra Large Imagewrap albums and the Professional Series albums which have 80 pages/sides (40 sheets). You can add up to a total of 300 pages (150 sheets).
How many photos can be used in an album?
The albums go by number of pages and there are no restrictions to the number of images per page. It’s possible to add additional pages, up to a total of 300 pages although charges apply.
Is your Photobook Designer software free to download?
Yes it is and you can save your project so you don’t have to complete it in the one session. The software runs without the need for internet until you are ready to order. Available in Mac and Windows.
Can any remaining balance from a previous transaction be used in another order?
Unfortunately you must use the promotional value in one transaction. Any remaining balance is not carried over and cannot be used in another order.
How much are additional pages?
Additional pages can be calculated through our Pricing Calculator located here
. Charges for additional pages in voucher transactions are calculated based on FULL
Can I upgrade the paper?
Yes, for the Large albums come standard with 170gsm Premium Silk Paper and other options such as 216gsm Silk or 170gsm Textured Matte paper. More details can be found here
Where do I enter my voucher code?
During the photobook checkout process, there will be a field for the voucher code. Enter the code and click on "Redeem" to apply it.
Can the voucher be used with other promotions?
Unfortunately the voucher cannot be used in conjunction with any other offer or promotion.
What is the validity of the voucher?
The voucher expiry date will be specified on the voucher or in the email which contained the voucher.
What happens if I can’t use my voucher before its expiry date?
We cannot extend the validation date for the voucher as this has already been finalised for this promotion. Please keep this in mind prior to purchasing and if you intend to purchase multiple vouchers.
Can multiple vouchers be used for one order?
Only one voucher can be used per order/book design. If you have a second voucher, another order will need to be placed and so on.
How long does it take for a finished album to be delivered?
Usually it takes approximately business days for us to produce and ship your book, depending on your location. The timeframe is an approximation only and will increase during peak/promotional periods. Please check with us in advance prior to ordering to avoid delays or disappointment especially leading up to Christmas.
Is the shipping fee included with the voucher?
No, shipping fee is not included with the voucher unless stated so. For more information, please review the Terms and Conditions for your particular discount code or voucher.
Which courier service do you use to deliver the albums and is it secured?
We use as our preferred courier and a signature is required upon delivery. If no one is in attendance, they will leave a calling card with a number to call to arrange re-delivery.
Is it possible to combine orders for shipping and pay only one shipping price?
Unfortunately due to high volumes of orders, we are not able to combine 2 different orders as each album has its own production schedule and may be printed on different machines in our lab. Shipping prices are based on weight as so combining 2 albums would only give a slight saving.
Are finished albums available for pick-ups at your office?
We only offer service for delivery of your album and pickups are not available.